The Daily Editors' Blog

Business etiquette for beginners

Business etiquette for beginners

Lately it's been irking me that not only thank-you notes but business etiquette seems to be falling by the wayside. We're not talking about using the wrong spoon at dinner, but a genuine failure of manners.

Seeing is believing, and other tough truths for providers

Seeing is believing, and other tough truths for providers

If you didn't work in long-term care and I asked you to specify what these five states — Illinois, Washington, Texas, Oklahoma and New Mexico — have in common, we could be waiting for your answer until Donald Trump had more than a snowball's chance in hell at winning the Republican nomination for president.

Small staff, big hearts — simple needs

Small staff, big hearts — simple needs

Mary Tellis-Nayak often makes it a point to visit nursing homes in other countries when she and her husband, Vivian, travel. A 2012 trip to his hometown of Mangalore, India, was no different.

Tired of looking for stuff in all the wrong places?

Tired of looking for stuff in all the wrong places?

Many senior living professionals have had to settle for content that was created for another sector that's not quite them. Or worse, settle for stuff that has little to do with their day job. The good news is that those days are officially over. McKnightsSeniorLiving.com is now live.

The Real Nurse Jackie

Think before you open your mouth in court!

Think before you open your mouth in court!

Unfortunately, in this litigious society, and especially as long-term care professionals, we are sometimes put in a position to open our mouths in court. If you worry about this, relax. You can't do any worse some others before you.

A picture (or a sign) says a thousand words

A picture (or a sign) says a thousand words

We always have a lot of signs in our facilities, right? Well, yesterday I came across a new one that blew my mind. I asked the driver of the car I was in to stop so I could take a picture of it.

Guest blogs

Curiosity never gets old

Curiosity never gets old

From birth, man's thirst for understanding, knowledge and education never ceases. As we age and mature we begin to understand that education and learning is a privilege as well as a necessity

Bouncing back, bouncing forward, and how about just bouncing?

Bouncing back, bouncing forward, and how about just bouncing?

I think we've all had days where we come home from work and want to hide under the covers. We've also had days when we feel on top of the world. They key, I recently learned, is knowing how to become a resilient leader.

Things I Think

Staffing: solved

Staffing: solved

When I was a wee boy living in the Canadian wilderness, we needed to dig a well, so my dad hired a creepy-looking guy called a "water witch" to wander the property holding a forked stick out in front of him. If only finding the right long-term care employee were that easy.

Punching in

Punching in

Let's say you bought your long-term care administrator an expensive venti tall double-half frappalatte on your way to work yesterday, and he didn't reimburse you for it. Should you A) playfully remind him about it when you pass in the hall; B) consider it an investment in your future and move on; or C) sucker punch him in the face at the next stand-up?

The World According to Dr. El

Spirituality in long-term care

Spirituality in long-term care

In the beginning of my long-term care career, I quickly recognized that in order to be of service in this environment, I needed to come to a spiritual understanding of how such nice people could be dealing with such difficult illnesses. This was important because psychology graduate school, much like med school classes, definitely had not focused on clients' spiritual needs.

Dr. El's Shrinky LTC Fantasy

Dr. El's Shrinky LTC Fantasy

I hung up the phone with the managed care case reviewer. The patient in question was in her late 50s, with multiple sclerosis and other physical problems that had left her bed-bound. What else would need to happen to get her more than a month of treatment? An amputation? The death of her only child?