A friend of mine posted this on Facebook: “Psychologists say go with the choice that scares you the most because that’s the one that will help you grow.” OK, well, I guess most of the time. Unless what you’re thinking of is that time when you wanted to bless out that ex-boss of yours for…
It’s often easy to judge people. We see something from our point of view and pronounce our opinionated judgment. Sally is so self-centered. She comes in 10 to 15 minutes late every day, and we always have to cover her residents. Mike is so unfriendly, not a team player. He never speaks to anyone, just takes…
I think one of the greatest tools in our customer service toolbelt is just taking the time to be present and listen to our customers. Whether that customer is our coworker, our resident, patient, family member, whoever. The problem is, we are too often multitasking to really be in the here-and-now to pay attention. Maybe…
I still remember Mom at an “oldies” concert where they were playing “Mony Mony” by Tommy James and the Shondells. Mom’s dancing around and swinging her arm overhead like she’s about to throw a lasso. Getting closer, I hear her singing, “Ride the pony, ride the pony.” I laughed myself silly as she sang the lyrics through the whole song, not just at the end.
I was reminded of something this week that got me thinking: It’s easier to stay warm than get warm. As we just finished wi
Come on, we’ve all done it: misheard a song lyric but proudly sang it out at the top of our lungs. I still remember Mom at an “oldies” concert where they were playing “Mony Mony” by Tommy James and the Shondells. Mom’s dancing around and swinging her arm overhead like she’s about to throw a…
So, here I am, teaching and meeting virtually multiple times a day. I’m kind of feeling like a virtual girl in the virtual world. I mean, virtual teaching is great as you can reach multiple communities at one time. And the same with meetings. No one has to travel in, you just meet for an…
With all the nastiness that has been in social media, wouldn’t it be cool to see that social media can also have a good side? Good news: We can.
OK, so I am majorly stepping up on my soapbox with this one. I refuse to let the anti-vaxxers win. Not when we have a chance to deny this deadly COVID-19 virus hosts. But, yeah, I am trying to understand the mentality of those that buy into the false rhetoric of this movement. And because…
So, I have been thinking. How do we tee up 2021 with a positive approach, when it hasn’t exactly started off with a bang? Well, maybe it started off with a bang but not a good one. To be honest, here in Florida everyone and their grandmother buys fireworks and they start at dusk and…
