Jacqueline Vance, RNC, CDONA/LTC

Recently, I saw a group email pop-up on my computer that basically states that surveyors showed up in a particular building and they may need electronic medical record access, so please stand by.

The bane of any nurse leader’s existence is reading some of her staff’s notes and just praying a surveyor or lawyer never finds them.

I was watching a sermon on raising your children in today’s age and found myself completely intrigued. The pastor was talking about two different styles of patenting which kind of made me think of leadership styles.

The internet is exploding with nurses who are pretty hot under the collar due to one very uninformed (or one highly lobbied) Washington senator named Maureen Walsh.

Jacqueline Vance, RNC, CDONA/LTC A man was recently charged with animal cruelty after abandoning his pet fish Oscar. Yep, you read that right, a fish. Not some exotic fish in expensive tanks, but a fish in a bowl. The guy had been evicted from his home and apparently left the fish behind with the rest…

I’m seeing stars all right, and not in a good way, after recently reviewing a webinar on the new Centers for Medicare & Medicaid Services’ Five-Star Rating System changes.

Jacqueline Vance, RNC, CDONA/LTC Recently, I overheard a business office manager speaking on the phone to a managed care company, which after approving dozens of patients, kept denying payments — without giving a reason, of course. Then after multiple calls, letters, and so forth, the company attempted to renegotiate the final price. Wait, what?! I…

Eating out alone can be uncomfortable. Not for me, but apparently for people around me.

Last week, I once again joined my colleagues at the AHCA/NCAL Quality Award Examiners meeting. What a joy.

We’ve all heard it: “There is no ‘I’ in team.” But I challenge that.