Marketplace Experts

While RUG-IV categorizes patients into a single, volume-driven case-mix group, PDPM will focus on the clinical characteristics and individualized needs of each resident.

After a recent trip, I was reminded that traveling can surely be a mixed bag.

Referrals and Medical Records Management staff are overwhelmed with paper and manual processes.

To truly improve the resident experience, innovators in the engagement field need to find ways to remove barriers faced by frontline staff

The final wave of Centers for Medicare & Medicaid Services regulations were all scheduled to go into effect November 2019.

I recently made a 9-hour drive to visit my 7-year-old grandson, Jack. Living so far away, I don’t get to see him nearly as often as I’d like!

Setting up the right processes is critical, but in order for these processes to do their magic, you need wholehearted buy-in from the human beings that make up your organization.

When it comes to protecting health in long-term care facilities, nurses and housekeepers really are a team. They must continuously work together to ensure the health and cleanliness of the facility. Their success will help prevent the spread of disease, a serious problem in any facility, but especially in one inhabited by older people.

Memories from your youth sometimes pop up when you’re not looking. I had that experience a few weeks ago. A casual glance at the moon from a hotel in San Francisco brought back visions of my dad from 50 years ago. They seared through me as I stared out the window.   My dad, James York,…