The Carpenters’ 1976 hit song “Superstar” got it right: loneliness is such a sad affair. This is especially true for many people living in long-term care facilities. We now know that loneliness is not just sad, however; it is, in fact, deadly. Loneliness describes a person’s perceived amount of social interaction. We experience loneliness when…
Some administrators in long-term care facilities may not be aware of a term frequently used in banking and finance, manufacturing and distribution. That term is blockchain, and it could have a significant impact on the long-term care industry. A blockchain can be compared to a spreadsheet or a ledger. However, instead of written on a…
As president of a certified Great Place to Work (and the No. 4 company on Fortune’s Best Workplaces for Aging Services in the Large Seniors Housing and Care category), I am often asked what is unique or different about the Trilogy employee experience. I think it comes down to three things: 1. A belief in…
While facility staff rightly have been focused on the rollout of the Patient Driven Payment Model, the interrupted stay policy remains a confusing area that may not be fully understood. As The Centers for Medicare & Medicaid Services explains, “The Interrupted Stay Policy which was effective concurrent with implementation of the Patient Driven Payment Model…
While the quality of care in long-term care environments is the number one priority, facility maintenance is also key. Many long-term care facilities incorporate carpet in main areas, hallways and private rooms because it contributes to the overall aesthetic and provides comfort for residents, staff and visitors. Carpet also improves acoustics and insulation in indoor…
In 2016, the Centers for Medicare & Medicaid Services set forth new regulations related to life safety and emergency preparedness. Designed to protect Medicare and Medicaid beneficiaries — namely those in long-term care facilities — the updates cover a wide range of safety and fire prevention requirements related to adoption of the 2000 edition of…
In 2018, 1 in 25 U.S. adults (or 11.4 million people) had a serious behavioral health need. Patients residing in skilled nursing facilities present with a variety of mental health needs that require treatment and care including dementia, adjustment disorder, depression, post-traumatic stress disorder and bipolar illness to name a few. Under the previous RUG-IV reimbursement model, skilled nursing facilities…
“A musician must make music, an artist must paint, a poet must write, if he is to be ultimately at peace with himself. What a man can be, he must be.” — Abraham Maslow Abraham Maslow, best known for creating the hierarchy of needs theory, understood that we are born with passions and interests that…
When considering technology investments, focus on these three points to yield value from an operational and clinical perspective: productivity, profitability and customer value. In previous posts in this series, I emphasized the benefits of modern referral and medical records management and explained the value of delivering a paperless clinical environment for improved care. However, digital…
Many hospitals and health systems are developing preferred post-acute care networks to improve patient outcomes by collaborating with high-quality skilled nursing facilities, to participate in shared-savings arrangements such as accountable care organizations or Medicare or Medicaid Advantage bundled or capitated payments, or to reduce avoidable readmissions and unnecessary ED visits. In many cases, their goals…
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