On Nov. 28, 2019, Phase Three of the Centers for Medicare & Medicaid Services’ (CMS’) Final Requirements of Participation (ROP) for long-term care facilities went into effect. By failing to comply with these rules, skilled nursing facilities (SNFs) not only jeopardize the well-being of those in their care, but also risk their accreditation and/or financial…
Advancing your career and taking on new challenges can be challenging and rewarding. If you want to be considered for that new promotion in long-term care, plan your development in the following areas now to be ready to fill an open position in your organization. Understand the bottom line and be able to interpret how…
Acute cardiac events, such as heart failure, affect over 2 million individuals in the United States each year, with over half of these individuals being over the age of 65. Annually, cardiac events cause these adults to receive post-acute care in skilled nursing facilities for short-term healing, assistance and rehabilitation. However, older patients are often…
Since we started Linked Senior, our goal has always been about collaborating with older adults and their care partners so they can find purpose every day. In building our company we quickly understood the value of measuring engagement. Management consultant Peter Drucker said it best: “What gets measured gets improved.” But one could ask, what…
As an organization that embraced the Triple Aim several years ago, Centrex Rehab saw PDPM, which stands for Medicare’s new Patient Driven Payment Model, as a new reimbursement method in alignment with the Triple Aim. After working with PDPM for a few months, what have we learned? Are things working the way they are supposed…
The Five-Star Quality rating system, which was developed by CMS to help consumers select and compare skilled nursing care centers, assigns ratings to facilities using information from healthcare surveys (both standard and complaint), quality measures and staffing. In addition to giving consumers a tool to compare nursing homes with greater transparency, the rating system also…
As a clinician, it is my hope that technology will improve patient care, outcomes and customer satisfaction across the entire continuum of care for all involved — patients, providers and payers. We are all in the episode of care together. Let’s all stay patient focused. Technology should never be a sunk cost. The right platform…
The Carpenters’ 1976 hit song “Superstar” got it right: loneliness is such a sad affair. This is especially true for many people living in long-term care facilities. We now know that loneliness is not just sad, however; it is, in fact, deadly. Loneliness describes a person’s perceived amount of social interaction. We experience loneliness when…
Some administrators in long-term care facilities may not be aware of a term frequently used in banking and finance, manufacturing and distribution. That term is blockchain, and it could have a significant impact on the long-term care industry. A blockchain can be compared to a spreadsheet or a ledger. However, instead of written on a…
As president of a certified Great Place to Work (and the No. 4 company on Fortune’s Best Workplaces for Aging Services in the Large Seniors Housing and Care category), I am often asked what is unique or different about the Trilogy employee experience. I think it comes down to three things: 1. A belief in…
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