Although New Year’s resolutions are sometimes quickly set aside, there is value in setting goals for ourselves. This is especially important in the resident engagement discipline where we have been struggling to implement measurable goals and monitoring progress toward them. This has been changing recently as we see more and more long-term care providers trying…
Since we started Linked Senior, our goal has always been about collaborating with older adults and their care partners so they can find purpose every day. In building our company we quickly understood the value of measuring engagement. Management consultant Peter Drucker said it best: “What gets measured gets improved.” But one could ask, what…
“A musician must make music, an artist must paint, a poet must write, if he is to be ultimately at peace with himself. What a man can be, he must be.” — Abraham Maslow Abraham Maslow, best known for creating the hierarchy of needs theory, understood that we are born with passions and interests that…
When a major client and mentor tells you that you are wrong, it can be a humbling experience. When I considered redefining our company’s focus as a “dementia-engagement platform” instead of a “resident-engagement platform,” one client’s response was very strong. Ultimately he said it didn’t make sense to add the word “dementia” to the focus.…
To truly improve the resident experience, innovators in the engagement field need to find ways to remove barriers faced by frontline staff
The changes would take time but ultimately the community knew that making these key adjustments in their engagement approach, which didn’t have to be costly, would lead to a high return on investment in both their business and resident quality of life.
Fortunately, activity directors are not shy about discussing the types of tools and funding they believe are necessary to truly optimize resident engagement in their communities.
Although entrepreneurs and investors are quickly entering the senior care industry as they see opportunities grow as the population rapidly ages, many claim that technology innovations alone will be the defining feature of what makes an older adult choose a particular housing option.
Resident engagement professionals know that engagement is so much more than just providing activities to occupy residents each day.
To overcome obstacles that prevent meaningful resident engagement, providers can start by providing activity professionals with the time, tools, and budget they need to succeed.
