As cold and flu season approaches, remember that you have the power to prevent outbreaks in your community.
Odor: It’s nothing to sniff at
By
Ross Skadsberg
Jun 04, 2015
The nose knows. And what it knows has a big influence on the decisions we make – including choosing senior living communities for ourselves or others.
First impressions count: Making wise investments
By
Ross Skadsberg
Mar 04, 2015
The baby boomer generation has been a transforming force on all sorts of institutions throughout their lives, and now with 10,000 baby boomers turning 65 every day, they’re transforming the long-term...
First impressions count: Don’t be floored
By
Ross Skadsberg
Feb 03, 2015
A clean floor is likely to go unnoticed. But when it’s not clean, it reflects negatively on your overall reputation.
First impressions count: Setting the table for success
By
Ross Skadsberg
Jan 07, 2015
In any foodservice operation, washing dishes is a necessary routine which does not get a lot of attention. Yet guests — in long-term care communities as in restaurants— consistently rate cleanliness...
Infection prevention: A hard line of defense
By
Ross Skadsberg
Dec 05, 2014
You can’t always keep the flu and other viruses out of your community, but you can take steps to help reduce their transmission. And precautions against flu and norovirus are believed to be effective...
A practical guide for flu prevention
By
Ross Skadsberg
Nov 05, 2014
An outbreak of the flu or other communicable disease undermines the confidence that families place in you. It can also impact your operations.
Creating good first impressions
By
Ross Skadsberg
Oct 01, 2014
Who doesn’t like fresh clean linens and towels? And who isn’t put off by stains, odors or other indications that they are not? That’s how we all react at home, and it’s a critical...