If you’ve ever been on the receiving end of disrespect, you’re acutely aware of how that feels. Maybe you haven’t been the target of outright bullying or hostility, but what about more subtle forms such as discourtesies, rudeness or personal slights?
Impacting employee engagement and retention starts with senior leaders.
When leaders create a caring work environment, employees in turn, are more willing and able to create a caring environment for patients and residents. It behooves us to create a person-centered workplace.
Consistent communication aligns everyone’s efforts, and provides insight into how each person’s work contributes to the goals and priorities of your organization. But engaging communication must include candid, two-way communication between managers and employees, which means creating a dialogue, not just a monologue.
“I have a clear understanding of the goals and priorities of the organization.” Would your employees agree with this statement?