You know, a lot of great stuff happens in the long-term and post-acute care setting. But nooooooo, no one ever wants to talk about the good stuff. One bad apple and the mainstream press go wild and we all get the black eye.
Here's an original poem I wrote that hits close to home for so many caregivers. I call it "Ode to The Road Warrior."
Come on, people. We work in healthcare with the oath to protect the people we CARE for. So stop that whining and do what's right.
Let's face it. Nursing documentation can get you in trouble with your supervisor, make a surveyor faint, make a lawyer rich or make blog readers laugh. I'm going for the last here. What follows are actual examples I found after a quick search. Honest.
Almost nothing burns my cookies more than when someone says, "I've always done it this way," despite having poor outcomes.
Sometimes you have to invest your time and work for what is worth achieving. Not everything, even in this day and age of instant gratification is going to come easily. And this includes many of the new skills we are going to have to learn to evolve with the changes in healthcare.
OK, so any nurse reading this will probably relate, but we are so used to observing our patients/residents that we tend to "over observe" when not at work.
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As Bonnie Raitt's "Total Eclipse of the Heart" was playing in my head for the days leading up to Monday's solar eclipse, the national news of hate and division that's been inundating us took on a new meaning to me.
Have you ever contemplated on an apple? Not the tech stuff but the fruit.
I am not sure we can create magical days for everyone in our long-term care facilities (though I have seen downright miracles for some short-term rehab patients!). But I do think we can create magical moments by adopting some of the Disney customer experience culture to create magical moments.
The Real Nurse Jackie
The Real Nurse Jackie is written by Jacqueline Vance, RNC, CDONA/LTC, a 2012 APEX Award of Excellence winner for Blog Writing. Vance is a real life long-term care nurse. A nationally respected nurse educator and past national LTC Nurse Administrator of the Year, she also is an accomplished stand-up comedienne. The opinions supplied here are her own and do not necessarily reflect those of her employer or her professional affiliates.