Marketplace Experts

The Experts

Preventing burns in seniors

Preventing burns in seniors

Hot-water scalding comes when a person accidentally turns on the hot water and the pre-set temperature for the water heater is too high. As an administrator or caregiver at an assisted living facility, you may have seen first-hand what can happen if a senior accidentally turns on water that is too hot. Reducing injury can save both pain and suffering of residents and help facilities avoid potential litigation.

Reducing energy footprints with LED

Reducing energy footprints with LED

Long-term care facilities need to ensure that residents, staff and visitors have appropriate lighting in parking facilities and high traffic areas for wayfinding, safety and visual comfort.

Are hard surface floors really greener?

Are hard surface floors really greener?

While it cannot be denied that hard surface flooring is likely to last longer than carpeting, there are studies that question if it is actually easier and more cost effective to maintain. Carpeting may actually be the greener choice after all.

November 1: Will you be ready?

November 1: Will you be ready?

This year, it is the day after Halloween that might be scary. On November 1, prescribers, pharmacies and facilities in the long-term-care industry must cease the transmission of electronic medication orders via the HL7 and e-fax methods that predominate today.

Linen loss: the $840 million elephant in your rooms

Linen loss: the $840 million elephant in your rooms

Linen loss is widespread and expensive, costing the healthcare industry $840 million a year. Linen loss is a part of business for many, but it doesn't have to be.

Seven key drivers of patient transitions

Seven key drivers of patient transitions

What strategies should a provider adopt in order to be on the "A" list as a preferred provider of short-stay and transitional care services in today's ever-changing and challenging marketplace? And are you on the "A" list of preferred providers in your community?

Four industry trends driving talent management process improvement

Four industry trends driving talent management process improvement

Despite regulation changes, shrinking margins and the increasing demand for service, there's one thing that is absolutely certain: the future post-acute care workforce will be expected to do more with less.

Making home and AL facilities safe

Making home and AL facilities safe

Over the years, my siblings and I place gripper mats, cleared away clutter and installed shower seats in my mother's bathtub in order to keep her safe.

High expectations for safe dining

High expectations for safe dining

Senior living communities should work with business partners and vendors to ensure they are not only offering quality dining options with a variety of food choices, but also providing clean, safe and comfortable dining experiences for their residents, families and staff.

What to remember about LTC furniture

What to remember about LTC furniture

Healthcare administrators often consider furniture a sunken cost as they believe it needs to be repeatedly replaced in order to preserve quality and durability, as well as meet health standards.

The secret behind the transformation at Herrick House

The secret behind the transformation at Herrick House

Herrick House team would spend many hours knocking on residents' doors, and on the telephone with residents, families and staff. She found a way to save time and increase communication.

Fall is the perfect time to focus on fall prevention

Fall is the perfect time to focus on fall prevention

As we approach the winter season, seniors will undoubtedly spend more time indoors, and it is important that they and their homes are prepared.

Understanding the most common complication for people living with an ostomy

Understanding the most common complication for people living with an ostomy

Many stoma skin barriers require the patient to measure the stoma and cut the barrier material to the appropriate size. If the barrier is the wrong size, it can cause gaps in protection that lead to peristomal skin complication.

Tackling guilt among family members

Tackling guilt among family members

Activities and wellness programs can be used as tools to reduce guilty feelings and their effects on family satisfaction. Allowing residents to be decision makers can be one way to improve the long-term care experience.

Radically reducing the cost of healthcare TVs

Radically reducing the cost of healthcare TVs

Innovative healthcare providers are eliminating hidden costs and potentially saving millions by adding affordable, healthcare compliant, patient room entertainment systems

Who is YOUR Chief Experience Officer?

Who is YOUR Chief Experience Officer?

The marketplace has never rewarded companies who fall back on the tried and true, and don't push the envelope - and it won't be any different in the case of senior care and healthcare.

How to take credit for the good things you do

How to take credit for the good things you do

If families, current residents and clients are your No. 1 source of referrals, shouldn't positive communications with them be a high priority?

Eight ways to reduce expenses and streamline housekeeping and laundry departments

Eight ways to reduce expenses and streamline housekeeping and laundry departments

Long-term care providers know that finding the balance between a clean community and a shrinking budget is tough.

Years after scare, risk of superbug infections remains high

Years after scare, risk of superbug infections remains high

While the Centers for Disease Control and Prevention (CDC) recently celebrated a decline in methicillin-resistant Staphylococcus aureus (MRSA) infections[i], incidences of several other types of multidrug-resistant organisms (MDROs) known as 'superbugs' continue to rise.

Virtual Tours: Worth 1,000 pictures (and a lot of revenue)

Virtual Tours: Worth 1,000 pictures (and a lot of revenue)

The Virtual Tour technology in place is now beyond the imagination of just a few years ago. Imagine you are a son, daughter, grandchild, caregiver or other loved one searching for an LTC, ALF, SNF, or other facility but you live 1,000 miles away

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