Marketplace Experts

The Experts

Increasing resident and staff satisfaction in SNFs

Increasing resident and staff satisfaction in SNFs

Resident engagement starts with clear communication and frequent contact with caregivers. When residents place a call on a nurse call system, it relays information to caregivers about the needs of the resident.

Virtual visits make seniors happier

Virtual visits make seniors happier

At Capri Senior Communities, we are always looking for ways to improve the quality of life for our residents. Today it's more important than ever. Senior living providers are dealing with changing demographics: the population is aging and older people are entering retirement communities at a later age, but, while demand for these communities is growing, the market is increasingly competitive.

Success with scheduling technology

Success with scheduling technology

Immanuel Communities adopted workforce management best practices and technology solutions used by many leading organizations in the inpatient and acute care sector for nearly a decade, but until recently have not been found in assisted/senior living.

Lab results and potential problems

Lab results and potential problems

Long-term care nurses are like traffic cops, managing data coming at them from multiple sources. Buried in the midst of vital signs, weights, meal percentages and overly detailed reports concerning bowel movements can also be found laboratory results.

Leadership, leader, mentor...what do these terms mean?

Leadership, leader, mentor...what do these terms mean?

Day in and day out, people are focused on their daily routine. They take care of what they need to do and sometimes don't look further than their current role. No matter whom we are or what our career, we all need leaders and mentors both privately and professionally in our lives. Our parents, our friends, our supervisors, our peers; these are just a few of the groups of people that represent leaders and mentors.

Achieving person-centric care in LTC

Achieving person-centric care in LTC

How can long-term care providers make real improvements in the care delivered to those in need? It's important for providers to put participants and their families front and center, rather than focusing on care settings, providers and programs. That way, providers will have a full picture - not a siloed outlook - of each participant.

Managing high rates of hospital readmissions

Managing high rates of hospital readmissions

According to a recent study by NEHI - a national health policy institute, entitled Improving Medication Adherence and Reducing Hospital Readmissions almost 20% of hospitalized Medicare beneficiaries are readmitted within 30 days - of which over half are potentially avoidable. A significant portion of hospital readmissions are caused by non-compliance to care plans.

It takes two: Integrating hospitals and post-acute care

It takes two: Integrating hospitals and post-acute care

As mandates from the Affordable Care Act continue to roll out, the healthcare industry, and more specifically, the long-term care (LTC) market (also known as post-acute care), is in the center of a seismic paradigm shift. In order to remain profitable and improve patient care, all LTC organizations must dramatically change how they operate, as larger hospital systems are closely reevaluating how they work with LTC providers.

Simulation: A way to achieve proficiency in EMR adoption

Simulation: A way to achieve proficiency in EMR adoption

Meaningful use requirements state that physicians must be able to send and receive care summaries during transitions to all healthcare settings, including long-term and post-acute care facilities. So how can these facilities implement an EMR system and then help users achieve proficiency quickly and effectively? The answer lies in role-based simulation.

Superbugs in long-term care

Superbugs in long-term care

Superbugs threaten ill and compromised patients, particularly those in long-term care settings. They are resistant to most antibiotics and can spread widely within hospitals and long-term care facilities.

The secret behind the transformation at Herrick House

The secret behind the transformation at Herrick House

Herrick House team would spend many hours knocking on residents' doors, and on the telephone with residents, families and staff. She found a way to save time and increase communication.

Fall is the perfect time to focus on fall prevention

Fall is the perfect time to focus on fall prevention

As we approach the winter season, seniors will undoubtedly spend more time indoors, and it is important that they and their homes are prepared.

Understanding the most common complication for people living with an ostomy

Understanding the most common complication for people living with an ostomy

Many stoma skin barriers require the patient to measure the stoma and cut the barrier material to the appropriate size. If the barrier is the wrong size, it can cause gaps in protection that lead to peristomal skin complication.

Tackling guilt among family members

Tackling guilt among family members

Activities and wellness programs can be used as tools to reduce guilty feelings and their effects on family satisfaction. Allowing residents to be decision makers can be one way to improve the long-term care experience.

Radically reducing the cost of healthcare TVs

Radically reducing the cost of healthcare TVs

Innovative healthcare providers are eliminating hidden costs and potentially saving millions by adding affordable, healthcare compliant, patient room entertainment systems

Who is YOUR Chief Experience Officer?

Who is YOUR Chief Experience Officer?

The marketplace has never rewarded companies who fall back on the tried and true, and don't push the envelope - and it won't be any different in the case of senior care and healthcare.

How to take credit for the good things you do

How to take credit for the good things you do

If families, current residents and clients are your No. 1 source of referrals, shouldn't positive communications with them be a high priority?

Eight ways to reduce expenses and streamline housekeeping and laundry departments

Eight ways to reduce expenses and streamline housekeeping and laundry departments

Long-term care providers know that finding the balance between a clean community and a shrinking budget is tough.

Years after scare, risk of superbug infections remains high

Years after scare, risk of superbug infections remains high

While the Centers for Disease Control and Prevention (CDC) recently celebrated a decline in methicillin-resistant Staphylococcus aureus (MRSA) infections[i], incidences of several other types of multidrug-resistant organisms (MDROs) known as 'superbugs' continue to rise.

Virtual Tours: Worth 1,000 pictures (and a lot of revenue)

Virtual Tours: Worth 1,000 pictures (and a lot of revenue)

The Virtual Tour technology in place is now beyond the imagination of just a few years ago. Imagine you are a son, daughter, grandchild, caregiver or other loved one searching for an LTC, ALF, SNF, or other facility but you live 1,000 miles away

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