With Medicare and Medicaid costs soaring, federal and state agencies are looking at various avenues to rein in costs. Fraudulent billings from healthcare providers costs taxpayers millions of dollars each...
When a storm hits your community
By
Bruce Baron
Feb 27, 2015
Right now there are more than 101 inches of snow in Boston. Whether it’s a snow storm in New England or Minnesota, a tornado in Nebraska or a hurricane in the South, long-term care providers have...
Turning discharged patients into a referral source
By
Bruce Baron
Jan 02, 2015
Hospitals have a large financial incentive to ensure care plans are followed, as readmission penalties can cost millions of dollars. These large institutions often deploy multiple teams just to make outbound...
Providing care in a world of ACOS
Nov 21, 2014
Eldercare providers need to consider ways to improve outcomes at a lower cost. Collaboration involving staff, patients or residents, and families – along the care continuum – is critical to...
How one community increased prospects
By
Bruce Baron
Aug 22, 2014
Competition for residents is becoming more intense as senior living communities chase fewer qualified prospects. Getting prospects to visit your community is the first step in converting them to residents.
Preparing for a hurricane
By
Bruce Baron
Jul 25, 2014
For providers, Hurricane Arthur was a reminder to take another look at your emergency preparedness to ensure your plan is up-to-date and effective.
Increasing staff at in-service trainings
Jun 06, 2014
For years, eldercare providers have been required to ensure that staff members attend in-service trainings to remain licensed to work at a community. And for equally as long a time, managers and supervisors...
The flu gets personal
By
Bruce Baron
Oct 24, 2013
Late last month, we got a call from my almost octogenarian father-in-law, Lou. Lou has always been relatively healthy. During this call, Lou told us that he had the flu. He said not to worry, that he was...
Major General Gale Pollock joins VoiceFriend
Oct 01, 2013
Major General Gale S. Pollock (Ret) has joined Massachusetts-based VoiceFriend as a member of the Board of Advisors.
How to reduce patient risk if your EMR system fails
By
Bruce Baron
Aug 28, 2013
Many senior care providers are implementing Electronic Medical Record (EMR) systems in their efforts to improve care and reduce costs. This is increasingly a necessity, as EMRs can help prevent harmful...