An artificial intelligence chatbot has been proven capable of diagnosing complex wounds and initiating proper treatment plans for human patients.

The technology’s advice mirrored clinician assessments in more than 90% of cases in a study by Loma Linda University and University of California Berkeley researchers.

A total of 80 patients were evaluated by a wound care provider who, after forming his own treatment plan, used chatbot software to personalize treatment. Providers interacted with the chatbot through a natural language interface, providing patient info, wound characteristics, and medical history.

“Traditional wound care approaches require extensive expertise and experience to navigate the complexities of wound assessment, diagnosis, and treatment,” researchers wrote in Wounds. “This technology enables wound care providers to access real-time knowledge, augment their decision-making, and enhance patient outcomes. By leveraging AI software, providers can access a vast knowledge base, ensuring accurate diagnoses and treatment recommendations tailored to each patient.”