Stephen R. La Pierre, NHA

Most recent articles by Stephen R. La Pierre, NHA

Building up the executive director’s tool kit
Building up the executive director’s tool kit
By
Stephen R. La Pierre, NHA
Aug 24, 2012

Executive directors of individual CCRC campuses must fine-tune their tool kits to keep their facilities top of mind with consumers, and ahead of the impending sharp curve of consumer preference. Complacency...