That’s just common sense! Why staff often miss the mark
By
Cara Silletto
May 03, 2022
Most leaders I know had a pretty great parent or two who raised them. Those parents worked hard in at least one job if not more while their children were growing up. Those parents also set the stage...
Regaining realistic workloads: Humans need maintenance and upgrades too
By
Cara Silletto
Apr 05, 2022
My seven-year-old son recently saw a pick-up truck sitting on the side of the road and asked what happened. From my view, it had clearly blown a tire, so I said, “His tire blew up while he was driving.” ...
Three ways to make a new hire’s day two count
By
Cara Silletto
Mar 03, 2022
Today, there are more open positions than applicants, which means we have to make those first several days better for new hires. Chances are they still have a few more options waiting if the first week...
How would staff score you on a retention audit right now?
By
Cara Silletto
Feb 03, 2022
Now that most of us have given up on our initial New Year’s resolutions, perhaps it’s time to set some more realistic expectations for the year. Don’t worry; we can do it together. At this exact...
Down at halftime: Immediately actionable retention strategies
By
Cara Silletto
Jan 02, 2022
When you’re down at halftime, every coach talks about two strategies in the locker room – going back to the fundamentals and then adjusting based on what we’ve learned in the game so far. My friends,...
It’s time to operationalize turnover
By
Cara Silletto
Dec 02, 2021
We used to throw around the term “workforce crisis” in senior care before the pandemic. Times were tough, but we had no idea how bad it could, and would, actually get. Many senior care organizations...