Amy S. Chidester

I find often when trying to help providers improve their quality and operational performance metrics, most of the time they are overlooking or ignoring a major foundational concept.  Two-thirds of the...

During my time developing and researching CQAPI (Comprehensive Quality Assurance and Performance Improvement) techniques for operators, I have become enamored with the history and the process of incontinence...

The Silver Tsunami is here, and our long-term care system is the most stressed it has ever been, losing more staff than any other sector of healthcare. Older adults and their caregivers are struggling...

After orchestrating thousands of QAPI meetings over 20-plus years in long-term care, I want to share how you can rework an old process into a much more effective, modern technique called “Comprehensive...