Alyssa Salela McKnight's Long Term Care News

Alyssa Salela

Most recent articles by Alyssa Salela

Customers come first

Customers come first

With the help of customer relationship management tools, providers and sales reps can manage their referrals, improve census and track missed opportunities

Citations, staff levels decline

The average number of nursing home deficiencies has dropped, but staffing levels are lower than expert recommendations, according to a Kaiser Family Foundation report.

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