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Satisfaction
Most residents, families and workers would recommend their nursing home, survey finds
July 14, 2010
When it comes to their nursing home, a large majority of consumers and workers would be willing to recommend their facility to others, according to the results of a new survey.
Regulators consider adding satisfaction surveys to nursing home rating system
July 10, 2009
Federal regulators are meeting with nursing home operators and other key stakeholders today to discuss ways in which resident and family satisfaction surveys might be factored into the new facility Five-Star Quality Rating System.
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