Former nursing home owner’s ‘every nickel’ possibly at stake with class action ruling
A New York judge has cleared the way for residents of a troubled nursing home to pursue a class-action lawsuit against its former owners.
Staff
People in LTC who’ve inspired me in 2017
From the 102-year-old Hulk Hogan fan to the doting, selfless caregivers doing behind-the-scenes work, there are numerous people who inspired me in long-term care this year.
Ask the Nursing Expert about … staff competencies
Is it true that during new survey process, surveyors will ask staff nurses and nursing assistants about their competencies, with questions such as, “Do you receive periodic evaluations on your skills, knowledge, and abilities? If so, how often?” “In what areas have you been assessed?” “In what areas do you believe you need more assistance or training?”
Nurses, help your patients by helping yourselves
Ask a nurse how she consoles patients with difficult diagnoses, stabilizes a critical patient or quickly saves a life. Nurses do these things masterfully, and often. But ask a nurse how she takes care of herself and you might be shocked by what you hear … or don’t hear.
Want better outcomes? Work less
It’s no wonder that the latest experiment in shorter, more efficient work days comes out of Europe.
Staying focused in long-term care
Political correctness is a concept that has been around since the first activists in the University of Wisconsin Madison added it to our language and our thinking. Inevitably, it reached long-term care as an industry.
Practical tips for improving frontline staff morale
Long-term care leaders often realize their team members are stressed, but they don’t know what to do to encourage them. This can lead to very bad situations.
Managing time for staff to reflect after a resident’s death
Singing “Amazing Grace” or playing a ukelele version of “Somewhere Over the Rainbow” may not immediately spring to mind as ways to help staff members grieve after a resident has died, but they were among the musical tributes healthcare professionals shared during a LeadingAge session Wednesday.
Ask the nursing expert … about improving customer service
I’m a new unit manager and I see a lack of good customer service. What can I do?
Nursing home residents appreciate caring staff, but workers could do a better job honoring resident wishes, survey finds
Caring staff members who form close relationships with residents are a strength of long-term care facilities, but workers could more consistently honor residents’ choices and privacy, according to recently released focus group data.
