The things that matter: 5 tips for welcoming prospective residents and families
By
Michelle Seitzer
Aug 29, 2012
To begin with, give potential residents (and their families) the greatest peace of mind about their pending decision by simply telling the truth. Get in your customers’ heads and on their level.
How about senior living, care and programs for MEN?
By
Michelle Seitzer
Mar 12, 2012
There is something to be said for creating a senior living environment that is inviting both to female AND male residents, as well as female AND male visitors.
Provide employee respite care, watch staff turnover rates drop
By
Michelle Seitzer
Dec 06, 2011
Just a year and a half later and I was done. Even for two weeks after the fact, I was numb – completely drained of emotion, lethargic, and avoiding interaction with others. Burnout.