Interactive patient experience provider PadInMotion now offers its EZCall application to skilled nursing facilities and hospitals to empower quick and secure engagement with loved ones via one-touch connectivity.

The solution attracted a higher number of users in recent months as healthcare facilities sought new ways to address COVID-19-related infection challenges. 

PadInMotion’s proprietary HIPAA-compliant communication solution is part of its interactive patient platform, expanding on capabilities that deliver tablet-based education and entertainment offerings, connected telehealth and interpretation solutions, behavioral science-driven assessment functionality and AI-powered data analytics.

“Staying connected to family and friends is essential to the wellbeing of our residents and short-term recovery patients,” said Melissa Powell, president and chief operating officer of The Allure Group, which owns and operates six skilled nursing facilities comprising more than 1,400 beds in New York City. “COVID-19 prevented outside visitation for months, which was extremely difficult for our clients and their families. Having PadInMotion’s tablet technology at every single one of our beds was a lifeline during the pandemic and will be a staple of our resident-family communication moving forward.” 

Powell said that all Allure residents had PadInMotion tablets for nearly a year before the pandemic, with pre-COVID-19 usage mostly for wellness, relaxation and entertainment services. EZCall added a simple and convenient way for residents to connect with loved ones and cope with isolation.

“EZCall requires no apps to download, accounts to set up, or usernames to remember,” said Nir Altman, PadInMotion CEO. “Patients simply enter a smartphone number via the tablet to connect to loved ones.”  In addition to use at skilled care facilities, PadInMotion is used by U.S health systems including Mount Sinai, Northwell, Hackensack Meridian and Providence.