The fall conference season is often used by vendors to highlight recent upgrades that make platforms and technology tools in general more supportive across the care continuum.  

PointClickCare did just that when it introduced platform upgrades at the American Health Care Association/National Center for Assisted Living Convention & Expo and HLTH 2023. Changes focus on the importance of stronger care collaboration to ensure providers have access to the same data across the continuum. 

“From the ongoing staffing shortage to the continued evolution of value-based care and alternative payment models, the LTPAC space has seen a great deal of change and challenge this year,” said Travis Palmquist, senior vice president and general manager of senior care at PointClickCare. 

“Our focus has always been to help our customers thrive with changing models of care, and with the right solutions, we can be the catalyst to help address some of the biggest challenges around occupancy and standardization of care that our customers are facing.”

During a session at AHCA’s conference, Cheryl Field, MSN, discussed a keen awareness  across LTC roles that success requires attention to residentcentric details. She said those should roll up into organizational outcomes measured in revenue, risk and reputation.

“We know early identification leads to lower cost and improved healthcare outcomes, but too often we don’t have time to critically think about the data elements constantly being collected in an electronic health record, until now,” Field said. “New technologies are leveraging massive amounts of everyday data, to build predictive measures which add value to the decisions made in senior care every day.”

These technologies, she added, save staff time and improve care outcomes by doing some analysis of the data that humans simply don’t have time or computing capacity to perform.

Also at AHCA’s annual meeting, Bill Charnetski, PointClickCare’s executive vice president of health system solutions and government affairs, was elected to the AHCA Board of Governors as associate business member president.