Doctor and senior woman wearing facemasks during coronavirus and flu outbreak. Virus protection. COVID-2019..

Marketplace and policy changes will exert unprecedented pressure on operators to diversify and expand their business models, according to panelists at a skilled care program in Los Angeles.

Successful providers will need to upgrade clinical abilities, care management and information technology capacities—while also reducing reliance on Medicaid funding. So predicted Kathleen M. Griffin, the national director of Post Acute and Senior Services for Health Dimensions Group. Griffin added that as accountable care organizations take hold, skilled care providers will need to further expand service offerings while determining which hospitals and health networks to partner with.

The program was part of a meeting on the future of skilled care. The three-day event was sponsored by the National Investment Center for the Seniors Housing & Care Industry.

Arnold Whitman, the CEO and co-chairman of Formation Capital, said that while there are growing opportunities for skilled care operators and investors, significant challenges remain.