Kno2 has made on-demand patient record retrieval service available for free for as long as state or federal states of emergency continue.

Carequality, a leading national query network used by many major EHR vendors, granted an emergency waiver allowing end users to access Kno2’s network and query for records — even without an integrated EHR. 

“This was a very important move in allowing the entire care continuum to be able to access records and allow patient information to flow during the time of crisis,” said Therasa Bell, Kno2’s president and chief technology officer. “With the Kno2 interoperability tools, we can ensure timely, coordinated care responses during the public health crises by providing access to an on-demand, comprehensive patient record retrieval service from a surrounding community of providers.” 

In an April Black Book survey, 98% of post-acute admissions directors said hospitals are discharging recovered COVID-19 patients into long-term rehab and subacute care without providing current testing results. Eleven percent of post-acute providers planned to acquire workflow, connectivity and/or data analysis tools in 2020, but nearly all said they’d have to table them because of COVID-19.

Still, interoperability providers like Kno2 are trying to increase information sharing. Last month, the company teamed up with Yardi in a major new partnership.

Health information for incoming residents will populate Yardi’s EHR automatically, and care providers will be able to query resident records as needed.

“The COVID-19 pandemic has amplified the importance of interoperability and the ease in which clinical information needs to be available to an entire healthcare community,” Kno2 CEO Jon Elwell said. “We cannot rely on paper fax for this important task.”