Image of doctor using computer at desk

AI-enabled documentation startup Abridge is integrating with Epic as part of the electronic health record vendor’s latest program for third-party developers. 

As the first pal in Epic’s Partners and Pals program, the collaboration will make Abridge’s generative AI-based documentation solution available for integration into Epic’s clinical workflows, giving providers the ability to generate real-time, structured summaries of their patient conversations with complete auditability.

Together, Abridge and Epic aim to help providers be more present and attentive to patients while also creating better notes, faster, the companies note.

“It’s a privilege for Abridge to partner now with Epic, the electronic medical record I know and use most,” said Shivdev Rao, MD, co-founder and CEO of Abridge. “It’s one thing to see the power of generative AI, but another to experience draft notes and structured data directly returned into the clinical workflow — from documentation to order entry and beyond — all inside Epic.”

Rao noted that the goals of the Abridge-Epic collaboration are focused on helping providers focus more on patients and reduce time spent on documentation. Abridge reported that providers who use the technology currently save two hours per day on average, and deep integration into their Epic workflows will create additional time-saving opportunities. Deeply integrated EHR tools take up to 75% less time for a physician to use than an external app or web site, research has shown.

The partnership also will help patients get a better understanding of their conversations with providers with notes that flow directly into their record. In addition, the collaboration should help long-term care providers adopt generative AI-based solutions more quickly by offering them a simplified, consistent experience, said Alan Hutchison, vice president at Epic.

“The Partners and Pals program creates new value for healthcare by curating unique collaborations,” Hutchison said. “Epic works with companies like Abridge to develop deep integration for their products and services, helping them innovate quickly for the benefit of more patients and providers.”