Providers must look within their own staff and to external resources to improve care. Given the tools, resources, education and opportunity to participate, I've learned employees want to do a good job and provide great care.
Attendees at McKnight's Nov. 21 free webcast will learn valuable information about taking Quality Assurance and Performance Improvement (QAPI) programs from the merely theoretical to actual practice. When staff members participate in a QAPI Committee or are assigned to a Performance Improvement Project (PIP) team, they need to learn different skills for generating ideas, prioritizing problems, making decisions, working in teams and working with data and numbers. This webinar, which begins at 2 p.m. Eastern Time, will help do that. Barbara Baylis, MSN, RN, Accreditation Program Director for Providigm, will be the featured speaker.