News Guest Columns: Surveys in the era of Five-Star July 7, 2009 Share › Share on Facebook Share on Twitter Share on LinkedIn Share by Email Print Because of the new Five-Star Ratings, it’s even more imperative that nursing homes handle surveys with the utmost care. To read the column, click here. Top Stories View All Editors' Picks View All Who counts? A staffing rule conundrum By Kimberly Marselas Like waiting for Dad to get home By John O'Connor Who’s easier to beat up on than nursing homes? No one By James M. Berklan More from our network