Survey Visit

A miracle of reflection

A miracle of reflection

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Sometimes in business — and particularly in the long-term care business — it can be useful to see things from a fresh, unexpected perspective.

Ask the nursing expert ... about preparing for survey visits

Ask the nursing expert ... about preparing for survey visits

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Q: There's an upcoming survey visit in my facility. Any suggestions on how to calm the atmosphere? A: The director of nursing sets the tone for the nursing department. Be even more present on your units; check about patients and systems with a tone of both inquiry and support.