George Mason University

Prospects not well courted

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Many senior living operators could do a better job of attracting potential customers, a study by students at George Mason University has found.

Is it any mystery why so many beds remain empty?

Is it any mystery why so many beds remain empty?

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Ask skilled care or senior living operators about their biggest operational challenge, and the answer is almost always the same: keeping the place full. A new investigation of the way many operators deal with prospects shows that there's a lot of room for improvement.

Assisted living communities continue to make a terrible first impression on prospective customers, university program finds

Assisted living communities continue to make a terrible first impression on prospective customers, university program finds

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Assisted living communities consistently do not make a good first impression with prospective customers, and they haven't improved this skill set in the last decade, according to data from George Mason University in Virginia.

Your workers are leaving. Here's why.

Your workers are leaving. Here's why.

As a manager, have you ever had that haunting feeling when an employee gives you their two-week notice out of the blue? You were probably shocked and left wondering, "What went wrong? Is it something I did? Is it something I didn't do?"

George Mason honors long-term care operators for the first time

Greenspring Village, an Erickson Living continuing care retirement community located in Springfield, Virginia, has received George Mason University's first Senior Housing/Long Term Care Improvement Award for its dementia care program.

Prescription bottle caps with light reminders make list of top 'Nana' technologies

Microchip-embedded prescription bottle caps, a stylish activity monitor, an exercise program and an emergency assistance device stand out as great products for Grandma and Grandpa. That is according to George Mason University Professor Andrew Carle, who recently released the top "Nana" technologies for 2010.