As difficult as your job may be — and I know there are many long days — it’s worthwhile to remind yourself it could always be worse. You could be a nursing home surveyor in Idaho.
Why the new ‘Best Workplaces in Aging Services’ list matters so much
By
James M. Berklan
Nov 09, 2017
Providers around the country should share the enthusiasm for Fortune magazine’s new “Best Workplaces in Aging Services” list. All of them will benefit from the good vibes the list will...
Fortune magazine to publish ‘Best Workplaces in Aging Services’ list
By
James M. Berklan
Nov 07, 2017
Top long-term care providers and other aging services entities will rise to new national prominence next September. That’s when Fortune magazine will publish its first “Best Workplaces in Aging...
Regarding working, with help from Google
By
Elizabeth Newman
Aug 23, 2017
It’s worth checking out Google’s blog, “re: Work,” which shares tools and documents used by Google managers, all for free.
The angry hippo writes
By
Gary Tetz
May 19, 2016
Don’t you just hate it when you’re having a bad, horrible, rotten, unpleasant day, when you’re maybe feeling a little irritated or resentful or hurt or afraid, and then somebody comes...
The high cost of rudeness
By
Eleanor Feldman Barbera, Ph.D.
Sep 01, 2015
Given the stresses of caregiving and the complexities of human relationships, incivility happens. But considering the potential impact of rudeness on care, we need to do more to understand and prevent...
It’s hard work having this much fun
By
Julie Thorson
Aug 20, 2015
Being a leader means allowing the work to happen in an environment that’s exciting and fun. I believe too many people simply choose to be miserable.
You want culture change? Stop complaining
By
James M. Berklan
Aug 05, 2015
Things have been kind of tough lately, haven’t they? And they’re probably going to get tougher, right? If you have thought or possibly mouthed those words yourself, stop. Just stop. Quit your...
Practical tips for improving frontline staff morale
By
Paul White
Jan 22, 2015
Long-term care leaders often realize their team members are stressed, but they don’t know what to do to encourage them. This can lead to very bad situations.
Slighted workers may be killing you softly
By
John O'Connor
Jan 12, 2015
It’s a rare facility that doesn’t promise job prospects stability, a chance to grow and a supportive work environment. But what happens when an employee feels such promises are merely lip service?