Deb Friend

Hear how Riverside Lodge met the challenge of achieving true person-centered care at McKnight’s Dec. 4 free webcast. With the right technological help, Riverside leveraged an e-call system to improve resident safety, increase staff efficiency and better learn the needs of each resident. Featured speaker Deb Friend, Riverside’s administrator, will give frontline information on how others can do it too. The event begins at 1 p.m. Eastern.

Among other things, attendees will learn how to better protect their residents while also fostering greater independence; direct relevant information to staff members to streamline workflow; and capture data for insight into their operations.

McKnight’s Editor James M. Berklan will moderate the hour-long event, which is being sponsored by STANLEY Healthcare. For more information on how to register, click here.