Making resident, family satisfaction data best work for you; free May 23 webcast
Apr 26, 2013
Many long-term care operators attempt to measure satisfaction levels of their residents, residents’ families and their own employers. However, not many know how to make the best use of the information...
Quality levels and customer satisfaction levels continue to improve in skilled nursing facilities, although increasing retention levels in certain positions remains a challenge, according to a new quality...
Quality the focus of AHCA/NCAL symposium Feb. 23-24
By
McKnight's Staff
Feb 17, 2012
The nation’s largest nursing home association and its sister assisted living group will be putting quality practices for long-term care operators under the microscope next Thursday and Friday in...