“It’s! a! great! day! at Generic Storage Place! (not its real name)” he exuberated. “How can I help you!?!” I thought it was probably a one-time sales charade, but he turned...
Prospects not well courted
By
John O'Connor
Nov 01, 2014
Many senior living operators could do a better job of attracting potential customers, a study by students at George Mason University has found.
Assisted living communities continue to make a terrible first impression on prospective customers, university...
By
Tim Mullaney
Sep 15, 2014
Assisted living communities consistently do not make a good first impression with prospective customers, and they haven’t improved this skill set in the last decade, according to data from George...