The turnover rate in long-term care is a very significant problem, so I dug into the research about it. Some of the findings were shocking. Others were simply very disappointing. Here’s what I found,...
Grace needed at separation: People don’t forget
By
Jeff Kortes
Dec 16, 2013
Handing in your resignation is rarely an easy event. As a leader, be it a program manager, assistant or an administrator, ask yourself this question: How do I treat people when they resign to take another...
Recruiting, retention and onboarding: Part Two
By
Frederick Morgeson, Ph.D.
Nov 08, 2013
Finding and keeping good employees is essential for delivering quality resident and patient care. Given the cost of replacing staff, it’s never too early in the employee lifecycle to think about...
Recruiting to reduce turnover in LTC
By
Frederick Morgeson, Ph.D.
Nov 06, 2013
Organizations must take steps as early as possible in the employee lifecycle to address dysfunctional turnover. From selection to ‘onboarding,’ there are specific strategies to improve employee...
‘Pay attention’: Free webcast on how retention [of good employees] pays
By
McKnight's Staff
Aug 28, 2012
‘Pay attention: Retention pays’ was the title of the latest in a series of free McKnight’s webcasts for long-term care professionals. The hour-long event was broadcast live Aug. 28 and...
You’re fired! Welcome to the team
By
Gary Tetz
May 09, 2012
The holy grail of long-term care hiring would have to be the ability to divine in advance who will end up becoming a personnel liability and workplace nightmare. Most providers try to do that with a combination...
About those rats at your facility …
By
James M. Berklan
May 31, 2011
I think we might have caught some of you sleeping not long ago. That’s the only way I can explain what happened – or should I say what did NOT happen.