An old parable says that if you’re wondering whether acquiring a great new tool or developing a staff member is more important, try putting that tool in the hands of an incompetent worker.
A long-term care hero
By
Lori Porter
Mar 03, 2014
Early in my career, I met a long-term care role model who changed my attitude. I’ve held up her service as the best example of how one person can influence an entire nursing home.
