It’s not necessarily a bad thing, or a good one either — kind of like Rice-A-Roni or the music of Yanni. But instant customer feedback, and the expectation of immediate response and action is where...
New website promises to improve your experience in finding news — and more
By
John O'Connor
Oct 01, 2012
With the unveiling of our new mcknights.com website, we’re hoping to make the way you obtain industry knowledge a more enjoyable experience.
Father Knows Tech
By
Gary Tetz
Mar 01, 2012
Who is this, and what have you done with my father? That’s what I wanted to ask the last time my dad came to visit.
NLRB offers guidance on social media policies and practices for nursing homes
By
Michael Pepperman, Esq.
Nov 22, 2011
The National Labor Relation Board’s Acting General Counsel has released a report summarizing a number of recent NLRB decisions involving employers’ restrictions on employee use of social media....
Innovative marketing for the eldercare industry a growing necessity
By
Nina Dunn
Apr 19, 2011
To harness the potential of the burgeoning eldercare market, companies will need to move away from their traditional communications tactics and enter the new age of marketing. I am not necessarily talking...
If Ivy Bean can master Twitter, so can we
By
Liza Berger
Aug 03, 2010
Did anyone else get a kick out of last week’s story about Ivy Bean, the Twitter user who died at the age of 104?