Virginia, an 87-year-old widow, was admitted to your short-stay facility after hospitalization for angina related to coronary artery disease. Just before discharge, her doctor ordered transdermal nitroglycerin...
The power of ‘in the moment’ feedback
Jan 09, 2015
As we look to the third driver, the “in the moment” patient feedback, I want to start by looking at the patient experience and understanding that it is an interaction between an organization...
Aligning patient expectations to improve transition outcomes
Nov 26, 2014
It is critical for short-stay providers to take a close look at what can be done to ensure successful management of patient transitions, from admission to discharge and beyond. To minimize post-transition...
Seven key drivers of patient transitions
Sep 08, 2014
What strategies should a provider adopt in order to be on the “A” list as a preferred provider of short-stay and transitional care services in today’s ever-changing and challenging marketplace?...