The latest in a long line of successful McKnight's webcasts will give listeners "The Key to Quality in 2013: Staffing" on Nov. 8. Attendees of the no-cost event will learn how heavily staffing and labor management can influence the quality of a provider's operation. Best practices, key benefits and more will be offered on issues ranging from overtime to preventing rehospitalizations. This special session also will include answers to questions about staffing and labor management that attendees submitted in the weeks ahead of the event. Shelly Szarek-Skodny, the president and CEO of Legacy Business partners, and Mark Woodka, CEO of OnShift Software, will be the featured speakers. McKnight's Editor James M. Berklan will moderate.
'Pay attention: Retention pays' was the title of the latest in a series of free McKnight's webcasts for long-term care professionals. The hour-long event was broadcast live Aug. 28 and is available for a year via the McKnight's online archive. Lead presenters were Shelly Szarek-Skodny, the president and CEO of Legacy Business Partners, and Mark Woodka, the CEO of OnShift Software. They addressed staffing strategies critical for minimizing turnover and retaining good employees, a route to better outcomes, higher occupancy, increased resident satisfaction — and a healthier bottom line.