I have great respect for those who attend to the often complicated physical needs of our long-term care residents, but if your facility doesn't have a solid social service department, it isn't as good as it could be. Yes, the medical care is vital, but the social service department addresses many of the issues essential to resident satisfaction.
We have a family that insists on bringing in a space heater for their mom's room during the winter to "make her happy." Are space heaters permitted in rooms in skilled facilities such as ours?
Using iPods to reconnect long-term care residents with their favorite music is a simple intervention with great upside potential and no side effects. They're an inexpensive tool that can have a positive impact on resident quality of life, which, in turn, should be reflected in an important subset of MDS 3.0 scores.