Reason for referral: Documentation tips for therapists
By
Renee Kinder
Mar 14, 2024
If you didn’t document it, it didn’t happen. How many times have we all heard those words? Today, I would like for us all to consider not merely the importance of documenting daily skilled care but...
Discharge planners just want to be your friend
By
Trevis Cleary
May 18, 2022
Getting referrals from hospitals, home health agencies and hospice agencies isn’t only about the quality of care you provide. Sure, you’ll need to have consistently good outcomes, a clean and...
New referral system seeks to find match for providers
By
Elizabeth Newman
Dec 06, 2017
Netsmart has partnered with a continuing care retirement community client, Cantex Continuing Care Network in Texas, for a “smart referral” management solution.
New website for senior living launched
May 13, 2014
New LifeStyles, a senior living resource, has launched a new website.
OIG changes its mind on referral services discounts
By
Elizabeth Newman
Apr 09, 2014
Providers cannot use an online service that involves money for referrals within its network, federal regulars now say, reversing course on an advisory opinion issued three years ago. The edict came from...
Managing the physician relationship in senior communities
May 17, 2013
Operators must create a great experience for the physician, but patient flow should be a two-way street. While meeting the needs and wishes of residents must always come first, there can be multiple ways...
Another reason why clinicians shouldn’t underestimate housekeeping staff
By
Shelly Mesure, MS, OTR/L
Mar 07, 2013
Each time I visited a restroom during a routine site visit, I noticed a very pretty toilet-paper flower there. It was made of toilet paper and folded into a flower, including the stem. It was then sitting...
The search for a senior care facility
Dec 28, 2012
Choosing a senior care facility for a loved one is a highly stressful and difficult process. Whether the decision is one of immediate need or plans are being made ahead of time, the enormity of the task...
Making DNRs a part of SNFs
By
Elizabeth Newman
Oct 30, 2012
For all the talk about reducing rehospitalizations, there seems to be a big element missing, according to the New York Times: that of talking.
The things that matter: 5 tips for welcoming prospective residents and families
By
Michelle Seitzer
Aug 29, 2012
To begin with, give potential residents (and their families) the greatest peace of mind about their pending decision by simply telling the truth. Get in your customers’ heads and on their level.