The National Center for Assisted Living (NCAL) recently released results of its Performance Measurement Initiative. Approximately 91% of assisted living facilities measure resident and family satisfaction, investigators found. The report also found that 98% of NCAL facilities conducted criminal background checks for new employees in 2010, regardless of the size of the community or region. Additionally, the survey reported that 94% of the facilities surveyed had a licensed nurse available to staff and residents 24 hours per day. “NCAL’s Performance Measurement Initiative is a landmark for the profession,” says David Kyllo, NCAL’s executive director.
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