July 2019 - McKnight's Long Term Care News

Print Issue: July 2019

April Doremus, Villa Healthcare

60 Seconds with April Doremus

Q: How have you increased employee engagement at Villa Healthcare? A:I helped start a service excellence program called B.E.T.T.E.R. that holds both residents and employees as equals to help foster a better community at each facility. With this code of conduct, everyone can be on the same page for what our standards are at Villa.…

Not all readmissions avoidable

Injuries, infections, behavioral incidents and family insistence often drive hospital admissions among nursing home residents, and a new study finds many of those transfers are unavoidable.

‘SFF’ moniker is rarely fatal

An operation with a Special Focus Facilities designation isn’t necessarily a non-starter for savvy providers, and the SFF label might misrepresent what’s actually happening on the ground, according to operators.

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