Carrie Parker has been named senior vice president, client services, at the Eldermark contact center. She will lead contact center operations, focused on driving exceptional customer support and strengthening relationship with key partners.

Parker has more than 18 years of senior housing leadership experience, including a variety of operations and sales leadership roles. For nine years, she was Prestige Care’s vice president of sales and marketing. Before that, she worked at Brookdale and served as regional vice president of operations at Atria Senior Living.

Parker served as senior regional director of operations at Assisted Living Concepts.

She completed her bachelor’s degree at Washington State University