Successful senior living providers have upped their games to meet the high expectations of today’s consumers, who have more choices now than ever before. Hear at a Nov. 6 free McKnight’s webcast how Watermark Retirement Communities leads the market with a creative approach to care and service by prioritizing staffing and labor management, evolving services to manage increasing resident acuity, and driving efficiencies throughout their operations.
Attendees will learn about a winning strategy from Watermark Managing Director and Director of Health Operations Chris Casteel, who will tell how it:
* Creates a culture of coaching to optimize skill sets among all roles
* Controls costs by managing staff to resident occupancy
* Engages senior executives in labor management
* Embraces new training and technologies to improve care and reduce re-hospitalizations
* Prepares for changing regulations and the ACA
Mark Woodka, the CEO of OnShift Software, will also be a presenter. The event is sponsored by OnShift and will be moderated by McKnight’s Editor James M. Berklan.
For more information and access to free registration for the event, click here.
