QIOs improve healthcare, stakeholders say

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Three-fourths of major healthcare stakeholders find that quality improvement organizations (QIOs) improve healthcare, according to a recent survey.

Independent researcher Westat interviewed more than 1,300 small, medium and large stakeholders nationwide to determine their knowledge of QIO activities, satisfaction with QIO information and assistance, perceived value of a QIO and interactions with a QIO. Providers are doing a better job providing care because of QIOs, stakeholders agreed.

The Centers for Medicare & Medicaid Services commissioned the survey, "Stakeholder Survey: Baseline Study Report." A second survey will be conducted in 2007. Survey respondents included the American Health Care Association and the American Association of Homes and Services for the Aging. State-based stakeholders included state survey agencies, state offices of rural health, and long-term care ombudsman programs.