Sanvis Health, maker of the CareSynchrony socio-clinical platform, has developed CareHero, a cloud-based virtual care offering tailored for use by senior living communities during the COVID-19 pandemic.

CareHero helps operators of assisted living, independent living and memory care facilities navigate the many primary care and specialty physicians that their residents rely on to manage chronic conditions — minimizing the number of essential visitors to reduce risk of exposure to the novel coronavirus.

CareHero allows seniors to continue under the care of the same physicians they and their families already know, while allowing communities to help manage their transition to telehealth services across multiple platforms.

Sanvis describes CareHero as a hub-and-spoke model that puts the communities at the center of the connection between residents and doctors.

“We’ve been interested in offering telehealth services in our community for some time but couldn’t find an option that meets the diverse clinical and technological needs of our residents,”said Greg Kennedy, vice president at Zon Senior Living in Florida. “With COVID-19 emerging as a serious threat, CareHero checks all the boxes and is coming out at just the right time.”

Cloud-based CareHero can be activated in about an hour, and physicians are invited to join at each community’s discretion. A scheduling function helps avoid conflicts with resident activities and other appointments. If the community also subscribes to the CareSynchrony enterprise platform, physicians can securely access the residents’ care records, medication lists and other clinical data in real-time via the web or through a dedicated iPhone app.

CareSynchrony also now includes a COVID-19 tools package aimed at easing the increased burden on senior living communities through screening and tracking.