Healthcare software company Netsmart was recognized as the No. 1 post-acute technology platform by Black Book Research for the fifth year in a row.
The Black Book survey conducted earlier this year polled nearly 1,450 healthcare providers about client experience and customer satisfaction among more than 20 healthcare technology vendors serving the post-acute community.
“Year after year, we see Netsmart as top-rated in the industry by client users,” said Doug Brown, president and CEO of Black Book Market Research. “It’s clear that, even in a tightening and increasingly complex market, Netsmart is continuing to lead the post-acute care industry by providing a product that is a vital part of their users’ workflow, patient coordination, and critical digital capabilities to the successful providers in the value-based care environment.”
The research company, known for its emphasis and concentration on healthcare and technology services, conducts regular independent surveys that are verified and validated with internal and external audits to ensure response authenticity and integrity.
Netsmart was also recognized in March by Black Book for earning the top client-rated spots in the Behavioral Health EHR, Skilled Nursing and Senior Living EHR, Home Healthcare IT Solutions, Care Coordination Solutions and Highest Client Satisfaction categories.
