The IT company earned the top 2019 client-rated spots in the Behavioral Health EHR, Skilled Nursing and Senior Living EHR, Home Healthcare IT Solutions, Care Coordination Solutions and Highest Client Satisfaction categories. Black Book evaluates feedback on 18 performance indicators, such as client experience and customer satisfaction.
“The fact that we are receiving top marks from our clients in areas ranging from human services to post-acute care settings speak volumes to our continued effort,” said Netsmart CEO Mike Valentine. “When we see Black Book rankings come out each year, it truly is meaningful for us. In contrast with other pay-for-play rankings, Black Book is the unbiased source we rely on as the reliable voice in the market.”