LG Business Solutions USA has launched LG Pro:Centric Connect, a new tool that offers simple and secure video calls through LG’s healthcare smart TVs. Connect expands the power of LG’s Pro:Centric platform by enabling real-time communication systems to connect patients’ in-room TVs to family, friends and medical professionals in other locations. 

“LG Pro:Centric Connect is perhaps the simplest way for systems integrators to provide hospitals, medical centers and long-term care facilities access to user-friendly videoconferencing,” said Gianni Restaino, engineering vice president  for LG Business Solutions USA. 

Working with new and existing Pro:Centric Smart Hospital TVs, the encrypted system protects patient information. The user interface is controlled through patient pillow speakers or connected smart devices to enhance both speed of care and patient comfort.

Using an updated application and a compatible webcam, patients conduct video calls on existing in-room control devices. Family members can use personal mobile devices that run on Android, iOS, MacOS or Windows. 

The secure system does not transmit patients’ personal identifiable information, and it encrypts all calls and communications. The integrator application hosts the data that connects a specific patient with a specific room number, minimizing the possibility of unauthorized users accessing the system. 

“This solution creates an environment in which remote healthcare providers can effectively connect with patients to get more consultation time,” said Restaino. “For long-term care facilities where residents may have less physical interaction with extended family and friends, this platform can provide residents with meaningful connections to stay in touch in a user-friendly and highly visible way.”