Change Healthcare said during the HIMSS show that its Claims Lifecycle Artificial Intelligence would be added to the company’s Intelligent Healthcare NetworkTM and financial solutions. The new system will help providers and payers optimize the entire claims processing lifecycle, the company said.
The first three customer applications enhanced by Claims Lifecycle Artificial Intelligence are Change Healthcare’s Assurance Reimbursement Management™, Revenue Performance Advisor and Medical Network Solutions, the company said.
The AI service has been trained on more than 500 million service lines making up over 205 million unique claims that touch $268 billion in charges, the company said. The goal is for Change customers to be able to improve payment accuracy, reducing denials, enhancing payment forecasting, and reducing administrative overhead.
“Our strategy is to bring AI capabilities to the entire healthcare financial and administrative ecosystem, and claims lifecycle management is the logical place to start,” said Nick Giannasi, Ph.D., chief AI officer for Change Healthcare. “We’re using AI to bend the cost/quality curve of healthcare. By applying AI to our Intelligent Healthcare Network data, combined with our pervasive presence in payer and provider workflows, we are delivering new health IT solutions that help customers address the financial pressures from healthcare costs in ways not previously possible.”