Heenan: E-learning powerful tool

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As Diversicare's director of training, Ted Heenan has become an expert on staff-training challenges. All too often, he says, it consists of herding bored people into a room to hear information that fails to resonate.

Fortunately, he discovered an answer: e-learning. Heenan will share what he has learned about e-learning's benefits during an upcoming McKnight's webcast. The free event will be held at 2 p.m. (Eastern time), May 22. Silverchair Learning Systems is the event sponsor.
According to Heenan, e-learning is a tool that can be used to contain turnover, improve care quality, find new efficiencies, reduce survey citations and liability claims, and improve service consistency across shifts and buildings.
Heenan says he sees more eldercare professionals using e-learning in the future. To register for this event, visit www.mcknightsonline.com.