Susan Hildebrandt

Q: What brought you to LeadingAge at the end of 2016?

A: It was personal — my mother and father are in a CCRC in Ann Arbor, MI. I have been in health policy for decades and decided to come back to health issues specific to aging. 

Q: What are your plans? 

A: The goals were set by the board, and it’s to advance the idea of workforce as a strategy for LeadingAge. A lot of people have said this is the No. 1 issue, and I am focused like a laser on it.

Q: What’s the No. 1 thing people ask you about?

A: Recruitment and retention. How do we get people into the field of aging and how do we keep them there? 

Q: What’s your advice?

A: It’s not something that is fixed overnight or over a year. We have short-term and long-term goals. Among these are framing, which is how do we show the issue of working in aging as valuable and valued. Another area is looking at best practices. A third priority is looking at our superstar states. 

Q: Is there anything else you want people to know?

A: It’s exciting and a privilege to be here. All the stars are aligned about this issue.